Contact information

We’re here to help.

If you have any questions about your order, our jewellery, or anything else, please feel free to reach out.

📧 Email: hello@mialajewellery.com

We aim to respond to all enquiries within 1–2 business days.


Order enquiries

If you’re contacting us about an order, please include your order number so we can assist you as quickly as possible.


Returns & product issues

If you believe your item is faulty or damaged, please email us within 48 hours of receiving your order and include photos if possible.


Business hours

Monday – Friday
9:00am – 5:00pm (AEST)

Enquiries sent outside these hours will be responded to the next business day.